Privacy Policy

Last updated: September 1, 2025

Who We Are

Pompomme (also operating as KIX and MiniP) (“we,” “us,” “our”) runs this website and sells our products through Shopify.

What We Collect

Identity & Contact: name, email, phone, shipping/billing addresses.
Order & Payment: items purchased, order totals, and limited payment details (payments are processed by our payment processors; we don’t store full card numbers).
Account Info: login/email, saved addresses, preferences.
Device & Usage: IP address, browser, device type, pages viewed, and cookies.
Marketing: your communication preferences; if you opt into email/SMS.
Support Content: messages, reviews, and attachments you submit.

How We Use It

To process and fulfill orders, returns, and customer support.
To operate, secure, and improve our site and services.
To prevent fraud and enforce our Terms.
To send transactional messages (order updates) and, if you opt-in, marketing emails/SMS you can unsubscribe from anytime.
To analyze performance (traffic, conversions) and personalize your experience.

Sharing

We share data with service providers only as needed to run our business:

Shopify (store hosting), payment processors, shipping carriers, email/SMS platforms, analytics, and fraud prevention tools.
We may share if required by law or to protect our rights.
We don’t sell your personal information.

Cookies & Tracking

We use cookies and similar technologies for core functionality, analytics, and (if enabled) marketing/retargeting. You can manage cookies in your browser; disabling some may affect site functionality.

Data Retention

We keep personal data as long as needed for orders, tax/audit, legal requirements, and legitimate business purposes. When no longer needed, we delete or anonymize it.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or limit the use of your data, and to opt out of marketing. To exercise rights or submit a request, contact:

Wholesale: info@pompomme.com
Retail: shop@pompomme.com

If you unsubscribe from marketing, we’ll still send necessary transactional emails (e.g., order updates).

Security

We follow reasonable administrative, technical, and physical safeguards. No method is 100% secure; please protect your account credentials.

Children

Our site isn’t directed to children under the age of majority. If you believe a minor provided data without consent, contact us to remove it.

International Users

If you access the site from outside the U.S., your data may be processed in the U.S. By using the site, you consent to that transfer.

Changes

We may update this policy; the “Last updated” date reflects the latest version.

Contact

Wholesale: info@pompomme.com
Retail: shop@pompomme.com